FREQUENTLY ASKED QUESTIONS

Are the vehicles insured?
⦁ Yes, all our vehicles include full coverage insurance.

What are the methods of payment for the car rental service?
⦁ You can pay by cash, Credit card, Dominican bank transfers.

How do I rent a vehicle?
⦁ You can rent a car by simply booking though the webpage on our homepage or call us directly +1 (809) 834-7841 or chat with us on WhatsApp. If you choose to reserve a car online, we will contact you to confirm your reservation.

Can I change and existing reservation?
⦁ Yes. If you would like to change or cancel your reservation of a car after approving it, please call +1 (809) 834-7841 or reach us by contacts provided at the bottom of our website.

Is it necessary to return the vehicle full of fuel or propane?
⦁ Yes, please return the vehicle with the same amount of fuel as it was delivered to avoid additional charges for refueling. You can also opt for the prepaid fuel service that we offer for your convenience.

What is the age requirement to rent a vehicle?
⦁ For cars = 21+
⦁ ATV’s = 16+ OR with an accompanied Adult
⦁ Motorcycles = 18+
⦁ Scooters = 16+

What happens if I had and accident with one of the vehicles?
⦁ In case of an accident, immediately contact us directly +1 (809) 834-7841